Annual Support Contracts

An annual support contract protects your investment in WinLIMS® by providing remedies for anomalies in the core software that are encountered by you or any other WinLIMS® customer. Fixes are applied to your system by QSI when authorized to do so. More importantly, you will receive updates to new versions of the software as they become available, so you’ll never suffer from the high cost and pain of obsolescence.

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Avoid Obsolescence

Technology has changed dramatically since QSI first introduced WinLIMS® in 1993. Throughout the changes in operating systems, databases, networks, and the introduction of web technology our very first WinLIMS™ customer has maintained their support and are enjoying the most up-to-date version of web based WinLIMS®.

You’d never own a house or a car without insurance, so why not insure WinLIMS® where you get far more for the money spent? Unlike home and car insurance, you will get a bright, shiny new WinLIMS® every few years and avoid:

  • The cost of the new software
  • The vendor implementation cost of a new system
  • The cost of developing new reports and exports
  • The cost of developing new instrument interfaces
  • The cost of developing new interfaces to 3rd party systems
  • The cost of internal staff required to implement the new system
  • The cost of re-training your staff on the use of the new system
  • The cost of data loss when implementing the new system

And at the end of it all… you’ll have to pay support for the new system anyway.

Several lab technicians
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By far the best team we’ve ever worked with. They truly understood what our needs were and completely nailed it. I would highly recommend QSI. You simply just won’t find any better team!

Rhodia

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We have been working successfully with QSI's WinLIMS® in the fields of radiochemistry and environmental analysis for over 20 years. The WinLIMS® systems were individually configured for our processes, adapted to changed structures (merger of laboratories from different offices) and are subject to regular revision to new requirements (e.g. mobile working).

Project manager Markus Zips, Bavarian State Office for the Environment

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After converting from a different system, I was impressed by the configurability of the WinLIMS software and the support we were able to receive from the QSI staff.

Jim Gerry, Castrol Lubricants

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Special Pathogens Laboratory has been using WinLIMS by Quality Systems International for over 8 years. The flexibility of the system, and the support provided, allows us to keep up with ever changing client and operational demands. It is a dependable system that is easy to use and understand. Providing a solid foundation for a growing Laboratory.

Brian Verdi, Special Pathogens Laboratory, a Pace® Laboratory

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WinLIMS® is great for managing many laboratory tasks.  I manage multiple companies around the globe within my organization and the WinLIMS® multi-site feature works great. From receiving samples to managing test methods, entering test results, generating COA’s, it all works as expected. The interface is very easy to learn for the routine user, the power user and the administrators. I use the roles function throughout my entire organization and it’s a great way to restrict users to certain features depending on their role within the organization. The instrument interface is a plus: it transfers test result data from our test equipment into WinLIMS®. The database is very well designed and interfaces to our ERP system. Last, but not least, QSI has great and knowledgeable staff who are always willing to help.

Arturo Espejo, Quality Systems Analyst, MacDermid Alpha

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WinLIMS® allows us maximum efficiency in daily laboratory work. The integration of different analysis devices and the direct import of analysis values by means of assignment to LIMS sample numbers make the paperless laboratory a reality. A great added value is the possibility of automated initialization of device calibrations and their evaluation.
Above all, it is the great flexibility in the design of the input masks, interfaces and specification documents such as certificates of analysis that characterize the product.
Not to forget the exemplary support and the short reaction times, which in the past enabled us to react quickly to changing market requirements.

Patrick von Arx, Head of Quality Control, PanGas AG

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SCHAEFER KALK has been using WinLIMS® for quality control for over 6 years, now internationally at several locations. Already in the introductory phase, we were impressed by how quickly and professionally the QSI team understood and implemented our requirements. Throughout the entire period of our cooperation, the support from the QSI experts is fast, direct, personal and solution-oriented. WinLIMS® can be configured in many ways, is easy to operate for the user and is interfaced with a large number of laboratory devices and other applications in our IT landscape via interfaces. With WinLIMS®, we see ourselves perfectly up to the constantly changing laboratory tasks!

Udo Oestreich, Head of Quality Control, SCHAEFER KALK GmbH & Co.KG

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With WinLIMS®, we document our laboratory tests reliably and in compliance with GxP: On the one hand, QSI also pays attention to maintaining the validated state, on the other hand, WinLIMS® is characterized by stable operation. QSI was able to set up the interface to our SAP S/4 HANA flexibly and provide it quickly. The cooperation with QSI was always cooperative and on an equal footing. Our contact persons had an open ear for questions and concerns, even at short notice.

Dr Karsten Brandenbusch, Head of Quality Control at Hevert-Arzneimittel

Discover the WINLIMS Difference

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